When sending legal or sensitive documents in the post, there is a sense of worry that they will go missing or get damaged. By choosing a courier service that can handle legal documents, you can be sure that all of your sensitive paperwork will be safely collected and delivered on time.
If you are looking for a courier to transport your documents, you need to know what to look out for. Below we cover everything you need to know about couriers and what you should consider before choosing them to deliver your sensitive documents.
Tracking
The courier service you are looking to use to deliver your legal documents should have an adequate tracking system. It is important due to the sensitivity of your documents that you have full visibility, so you know exactly when it is due to be delivered to the recipient. A realistic ETA will give both you and the recipient peace of mind.
Sometimes some issues may arise when the document is in transit, such as traffic or accidents which can cause delays or detours. By using a tracking system, you can inform the recipient of the new ETA so they are aware that their document may be delivered slightly later than expected.
Reviews
When choosing a courier service, be sure to do some research on the business. A good way to tell if a courier company is reliable and trustworthy is to look at reviews and testimonials. Reviews give a good indication of how a business performs, as they are left by real customers which tell their personal experience when working with them.
You can use the reviews and testimonials left by customers to look at the quality and reliability of the courier services offered. This can help you to decide whether you trust them to courier your sensitive documents.
Same Day Delivery
The courier you select to transport your legal documents should offer same day delivery. This is one of the best ways to transport sensitive documents because there is minimal handling involved, meaning the document is at a reduced risk of getting damaged or lost in the process.
Same day delivery is also good for urgent legal documents that need to get to the recipient in a matter of hours.
Customer Service
It is important that there is someone available for you to talk to if something happens whilst the document is in transit. You have to make sure that the company you decide to choose is reliable when it comes to customer service because there may be some last-minute issues or delays with your document and the courier service has to be able to adapt to these changes quickly.
Without a way to contact customer services quickly, you may run into some issues changing the route or fixing any problems.
